Privacy Policy

PRIVACY POLICY - MKB Importers Ltd (C90496)
Last updated: June 2026

WHO WE ARE

MKB Importers Ltd (C90496), Malta.

📞 +356 99 439 260
📧 info@mkbimportersltd.com

If you have any questions about how we handle your personal data, 
please contact us using the details above.

WHAT INFORMATION WE COLLECT

We may collect the following personal information when you use our website 
or place an order:

- Full name
- Delivery address
- Email address
- Phone number
- Payment information (processed securely — we do not store card details)
- Order history and preferences
- Website usage data (via cookies)

HOW WE USE YOUR INFORMATION

We use your personal data to:

- Process and fulfil your orders
- Send order confirmations and delivery updates
- Respond to your enquiries and customer service requests
- Improve our website and shopping experience
- Send you promotional offers and news (only if you have opted in)
- Comply with legal and regulatory obligations

LEGAL BASIS FOR PROCESSING

We process your personal data on the following legal grounds:

- Contract: to fulfil orders you have placed with us
- Legal obligation: to comply with Maltese and EU laws
- Legitimate interest: to improve our services and prevent fraud
- Consent: for marketing communications (you may withdraw consent at any time)

WHO WE SHARE YOUR DATA WITH

We do not sell your personal data. We may share it with trusted third 
parties only where necessary, including:

- Payment processors (e.g. Stripe, PayPal) to handle transactions securely
- Delivery partners to fulfil your order
- IT and website service providers
- Legal or regulatory authorities where required by law

All third parties are required to handle your data securely and in 
accordance with applicable data protection laws.

COOKIES

Our website uses cookies to enhance your browsing experience. Cookies 
are small files stored on your device that help us understand how you 
use our site. You can control or disable cookies through your browser 
settings, though this may affect some website functionality.

Types of cookies we use:
- Essential cookies: required for the website to function
- Analytics cookies: help us understand visitor behaviour
- Marketing cookies: used to show relevant promotions

DATA RETENTION

We retain your personal data for as long as necessary to fulfil the 
purposes outlined in this policy, or as required by law. Order records 
are typically retained for 7 years in line with Maltese tax regulations.

 

YOUR RIGHTS

Under the General Data Protection Regulation (GDPR) and Maltese data 
protection law, you have the right to:

- Access the personal data we hold about you
- Correct any inaccurate or incomplete data
- Request deletion of your personal data ("right to be forgotten")
- Object to or restrict how we process your data
- Withdraw consent for marketing at any time
- Lodge a complaint with the Information and Data Protection 
  Commissioner (IDPC) of Malta

To exercise any of these rights, please contact us at:
📞 +356 99 439 260
📧 info@mkbimportersltd.com

 

DATA SECURITY

We take reasonable technical and organisational measures to protect your 
personal data from unauthorised access, loss, or misuse. However, no 
method of transmission over the internet is 100% secure, and we cannot 
guarantee absolute security.

 

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not 
responsible for the privacy practices of those sites and encourage you 
to read their privacy policies separately.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will 
be posted on this page with an updated date. Your continued use of our 
website after any changes constitutes acceptance of the updated policy.

CONTACT US

For any privacy-related questions or requests, please contact:

MKB Importers Ltd (C90496)

📞 +356 99 439 260
📧 info@mkbimportersltd.com